Delegates at the April 13th AIA 2000 annual general meeting have chosen their new Board Chairman: Mister Transmission’s Randy Moore.Randy Moore is no stranger to Automotive Industries Association of C…
Just how does a new editor introduce himself to the over 31,000 readers of SSGM? I pondered that problem while strategizing the engine change in my dying ’87 Fiero, and came to two conclusions: it won…
It’s hard to argue with the concept that tighter management of your shop activities will give you greater control of income and expenses. And it’s evident that the general design objective of shop man…
Toyota president Tag Taguchi has announced that Toyota will build the first Lexus vehicle outside Japan at the firm’s Cambridge, Ontario plant. “I an pleased to announce that we have chosen Canada as …
Washington, D.C.-based ServiceConnex.com has launched an e-service tool to collect and standardize vehicle service record information. The system is designed to provide easy to access, comprehensive s…
If you’re a technician, every day you deal with a witches brew of chemicals. Alcohols, esters, aromatic and aliphatic hydrocarbons and assorted acids and bases are all a part of a technician’s daily r…
All right, lunchtime’s over, back to work. It’s time to diagnose and repair that Dodge Neon steering problem you have been putting off all morning.The customer is complaining that almost since the car…
Beanie hung up the phone. “Mrs. Tidbit is having her 1988 Plymouth Horizon towed in; she wants a new fuel pump. Should I order one up?””Nope,” I answered. “And who says she needs a fuel pump?””Her hus…
Downtown Auto, a 10-bay independent auto service center in Kitchener, Ontario, is AIA Canada’s 2000 Car Care Award For Excellence grand prize winner.The award celebrates the auto service business for …
Performance SummariesOil gross profit has increased 4.0% over 1998 to 47.1%. Tires are down slightly from 20.8% in 1998 to 19.6% by December 1999.Batteries remain constant at 30%.Parts gross profit, h…
Things aren’t always as they appear. Take a close look at the following business performance results and analysis of the key elements.Business performance results in the auto service industry look pos…
Industry partners recently worked together to hold a media event and information session in Ottawa to promote the tool tax issue. On February 9th, industry and education representatives were invited t…