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Topic
Business Management
News Auto Repair & ServiceBusiness ManagementIndustry TrendsJobbers & WDsSupplier News & Announcements How will technician jobs be impacted by EVs?
May 18, 2023 by
Adam Malik
As vehicle electrification grows, jobs in the bays will be impacted, a panel of experts agreed. But there may not necessarily be a loss of jobs, but a call for different skills for new jobs. A panel of speakers were…
News Auto Repair & ServiceBusiness ManagementCommentaryFrom The Magazine From the Magazine: Business Management: Navigating the changing retail landscape
May 18, 2023 by
Greg Aguilera
Here are some tips for small shop owners to navigate through the change
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements A new job title shop owners should take on
May 16, 2023 by
Adam Malik
Apart from the many hats a shop owner can wear in their business, being the ‘financial performance manager’ should be at the top of the chain, a shop coach recommended. This position creates strategies that outline what a shop will…
News Auto Repair & ServiceBusiness ManagementCommentaryFrom The Magazine From the Magazine: Coaching: Customer service v.s. customer experience
May 16, 2023 by
Alan Beech
There’s a difference between the two. Here’s what it is…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsMilestones & AwardsSupplier News & Announcements Bestbuy celebrates 70 years
May 12, 2023 by
Adam Malik
Bestbuy Distributors annual gala dinner and warehouse trade event was marked by the 70th anniversary of the company. From centrepieces to chair wraps, the milestone was noted and celebrated by shareholder members and vendor partners attendeding the dinner. It was…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements It’s ‘impossible’ to catch fraud but you can reduce risk
May 11, 2023 by
Adam Malik
You’re making a mistake if you’re relying on your accountant to catch fraud in your shop. Every accounting professional will tell you that it’s not their job to catch fraud, embezzlement or mismanagement, explained Hunt Demarest, a senior accountant who…
News Auto Repair & ServiceBusiness ManagementFrom The Magazine From the Magazine: Avoiding critter chaos
May 11, 2023 by
Brandon Thorsell
Here are some tips to prevent wildlife from entering your shop and wreaking havoc
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Worldpac, Carquest cut ribbon on new Ontario DC
May 10, 2023 by
Adam Malik
The first facility that combines Carquest and Worldpac distribution center operations under one roof held its grand opening last weekend. After announcing the opening of the DC last fall, Worldpac and Carquest — both owned by Advance Auto Parts —…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Being aware of your staff’s stress points
May 9, 2023 by
Adam Malik
Every employee in your shop is carrying baggage from a previous employer. If you don’t know what it is, you may inadvertently trigger those stress points somewhere along the line and lose a good employee, a shop coach warned. When…
News Auto Repair & ServiceBusiness ManagementCommentaryFrom The Magazine From the Magazine: Marketing Insights: Raising Your Profile
May 9, 2023 by
Joe Flammer
Just as you search for a restaurant, people are looking for an auto service shop. Why you need to be on the biggest platform available
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Tips to stand out with customers
May 4, 2023 by
Adam Malik
There are simple ways automotive repair and service shops can stand out in the minds of customers, according to a shop coach. Vic Tarasik, founder of Shop Owner Coach, called these “sticky points” during an AutoLeap-hosted webinar. These are ways…
News Auto Repair & ServiceBusiness ManagementCommentaryFrom The Magazine From the Magazine: It’s Your Turn: Delusions of Grandeur
May 4, 2023 by
Rob Nurse
We are missing the mark on how we should run our shops, writes Rob Nurse