Auto Service World · ASW Conversations: How shop business has changed On the latest episode of ASW Conversations, our host and publisher Peter Bulmer speaks with J.D. Ney, the Canadian automotive practice lead at J.D. Power. A recent study from…
Satisfaction overall in having vehicles serviced remains unchanged as independent shops had a strong showing in a recent study. Satisfaction with non-dealers averages a score of 796 out of 1,000 on the J.D. Power 2021 Canada Customer Service Index—Long-Term (CSI-LT)…
Despite the reduction, the independent aftermarket saw some gains when compared to dealerships
An analyst called Hyundai Motor Group’s recently announced plan to popularize hydrogen fuel cells in commercial vehicles in the next few years a “bold move,” but one that may be difficult to pull off. What the company has going for…
In an added sign of how many electric vehicles the aftermarket may soon be servicing, almost one-in-five of American vehicle sales in the next five years need to be battery electric vehicles if carmakers are to reach new climate goals…
The automotive aftermarket is in for at least another year of uncertainty and increased prices, according to an industry observer. A culmination of issues — ranging from lack of shipping containers to rail congestion to changing consumer habits to the…
Sales of new vehicles in Canada fell in July compared to the same time last year, according to DesRosiers Automotive Consultants. An estimated total of 155,657 units were sold last month, a drop of 5.7 per cent from July 2020.…
Chalk it up to another ripple effect of the pandemic — it appears more Canadians are choosing to take the do-it-yourself route when it comes to vehicle maintenance. While the number of Americans choosing DIY for their vehicle’s needs is…
The aftermarket is seeing a boosted bottom line, according to market research. That’s thanks to a lack of new cars available to be sold, leaving consumers to either hang on to their older vehicles or opt to buy a used…
Statistics that put the North American automotive aftermarket into perspective.
Statistics that put the North American automotive aftermarket in perspective.
Top 10 vehicle platforms 1. Volkswagen’s PQ35 (A5) 32,675,765 units (2.6%) 2. Nissan/Renault’s B Platform 24,152,170 units (1.9%) 3. Volkswagen’s NQB 14,420,969 units (1.2%) 4. Volkswagen’s PQ24 (A04) Platform 13,197,432 units (1.1%) 5. Peugeot’s PF1 12,832,679 units (1.0%) 6. Toyota’s…