There is significant pent up demand on the horizon for Canada’s new and used car market according to Canadian Black Book. In the company’s research conducted by Ipsos, half (50%) of Canadians say they are ‘likely’ (21% very, 29% somewhat)…
A new U.K. survey says the dealership service department is the main decider of customer satisfaction and dealership loyalty. A J.D. Power survey finds that among highly satisfied customers – overall satisfaction scores of 900 or higher on a…
The U.S. automotive aftermarket is expected to grow at a compound annual growth rate (CAGR) of 3.7 percent through 2019, according to the “2016 Joint Channel Forecast Model” produced jointly by the Automotive Aftermarket Suppliers Association (AASA) and the…
For years, the automotive seat has served as nothing more than an overstuffed chair with a few buttons on the side to supply some small level of comfort. But with rising consumer expectations and auto-maker competition, the once…
A newly formed alliance called ALTec Industrial research R&D Group is consolidating research efforts in the Canadian aluminium sector to develop innovative aluminium products for ground transportation vehicles. As a cost-effective and sustainable material, aluminum is increasingly being used…
The car dealership service department is the No. 1 factor in customer satisfaction and dealership loyalty, according to the JD Power 2016 UK Customer Service Index (CSI) Study. Among highly satisfied customers (overall satisfaction scores of 900 or higher on a 1,000-point…
Lane-departure warning systems offer a solution to run-off-road accidents… but they’re also a key step in the development of self-driving cars.
The U.S. automotive aftermarket is expected to grow at a compound annual growth rate (CAGR) of 3.7% through 2019, according to the “2016 Joint Channel Forecast Model” produced jointly by the Automotive Aftermarket Suppliers Association (AASA) and the Auto…
For the first month since December 2015, light vehicle sales in Canada dropped when looking at year-over-year comparisons. That being said, the 1.5 percent decline from 197,937 vehicles sold in May 2015 to 194,866 vehicles sold in May 2016 can…
Consumer complaints about vehicle software have been growing steadily over the past several years, and 2016 is already on pace with the record-setting level of 2015, according to data collected by J.D. Power through its SafetyIQ program. So…
Stats that put the Canadian automotive aftermarket into perspective.
DesRosiers has released its Canadian sales report for March 2016: Never in the history of the automotive sector have Canadians bought more than 200,000 light vehicles in a month. That record was broken in April with sales of 200,327 units…