The easier you can make it for a customer to access your automotive repair services, the more likely they’ll get those services from you. So shops need to look at ways to break down barriers that are impeding customers from…
Online reviews can make or break a business. Get too many and customers searching for you online will turn away. Those with a Google Business Page will have reviews front and centre. These are critical to business success. “If your…
Millennial Canadians feel more helpless and don’t stay on top of maintenance and repair of their vehicle as much as other age groups, according to new data. The Automotive Industries Association of Canada released information on how the Millennial cohort…
A recent study out of the United States found that vehicle owners find it easier to do business with an aftermarket service facility compared to a franchised new-vehicle dealer for some types of service. The J.D. Power 2022 U.S. Aftermarket…
The experience of the customer while in your shop is an essential part of the automotive aftermarket industry. In this special edition of ASW Conversations, host Peter Bulmer hosts a video discussion with Mister Tansmission’s CEO Tony Kuczynski, who…
Pandemic-related restrictions have loosened and vaccination rates are increasing. But COVID case numbers are increasing as experts confirm we’re in a fourth wave. Here’s what jobbers have been doing to keep staff and customers safe ALMOST TWO-THIRDS of Canadian…
By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing business with you? It happened in a weird way for me. The senior managers seated around the boardroom table…
Supporting online retailers as their ‘official install centre’ doesn’t make any sense
Manheim Canada, a business of Cox Automotive Canada and a leading provider of vehicle remarketing services, has introduced the Manheim Vehicle Disinfection Service. Available at all Manheim Auctions across the country, the Manheim Vehicle Disinfection Service will effectively reduce…
Superior Signals, Inc. (SSI) has introduced a new line of social distancing decals. The series features a selection of five decals, encouraging safe social distancing and the wearing of appropriate safety gear. Extremely durable and highly visible, these decals can…
Canadian millennials value independent auto service providers over dealerships when it comes to value for money and trustworthiness, according to a new study released by the Automotive Industries Association of Canada. According to the study, officially released today, independent shops…
Fountain Tire has launched an online financing solution that provides its Canadian customers with access to 0% interest financing plans. The move is part of Fountain Tire’s goal to provide flexible payment options, particularly during these challenging times. “At Fountain…