Auto Service World

Topic
Consumer trends

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New car design, performance leave owners unimpressed
August 18, 2023 by Adam Malik

For the first time, there is a consecutive year-over-year decline in new vehicle owner satisfaction. The J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study average score came in at 845 points on a 1,000-point scale. That’s a drop

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Car theft a growing concern for drivers
August 17, 2023 by Adam Malik

Canadians are increasingly concerned about vehicle thefts, according to a recent survey from CAA Insurance that includes tips to can pass on your customers to keep their vehicles safe. Almost half of respondents (47 per cent) said they’re very concerned

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How are those in-car features subscriptions going?
August 15, 2023 by Adam Malik

While there was an uproar over the fact that some in-car features would cost extra through a subscription fee, a recent study found that consumers are satisfied with what they pay for and are willing to continue subscribing. After purchasing

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‘Boom times’ for the automotive aftermarket
August 11, 2023 by Adam Malik

The automotive aftermarket is primed for “boom times” thanks to a rapidly aging car parc. Average vehicle age in the U.S. has never been so high — S&P Global Mobility recently reported it at 12.5 years. That’s up three months

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July new sales leaves much ‘ground to cover’
August 8, 2023 by Adam Malik

How you look at July’s new vehicle sales will depend on how you see the glass. The half-full optimist may be encouraged that sales are up from the same time last year and continues to build on gains seen for

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U.S. sees big drop in domestics
August 4, 2023 by Adam Malik

Foreign brands are increasing their dominance on American roads, according to a recent report. Lang Marketing reported that domestic nameplates on U.S. roads dropped by nearly eight million over a 10-year span between 2012 and 2022. This comes as total

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Here’s the average price tag for a new vehicle
August 3, 2023 by Adam Malik

Intent to buy a new vehicle among Canadian consumers is up and by not being shy about returning to dealerships for a new set of wheels, the average price continues to go up. AutoTrader reported a new car in Canada

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The 3 types of vehicles gaining in popularity
July 27, 2023 by Adam Malik

The large sport utility vehicle segment has seen the biggest growth among vehicle segments in 2023 while the subcompact cars have seen the most significant drop off. DesRosiers Automotive Consultants reported new light vehicle sales among reporting manufacturers have been

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Analysis: How high car prices are affecting the industry
July 26, 2023 by Devin Partida

Gauging new and used sales trends, its impact on the aftermarket and what it means going forward

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Used values remain flat
July 21, 2023 by Adam Malik

While used values are facing little change over the last few months — and compared to the last year — the positive sign is that the sector is stable, according to the latest numbers. Canadian Black Book’s Used Vehicle Retention

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New car sales stay up in June
July 12, 2023 by Adam Malik

After a relatively strong showing in May, new vehicle sales in June kept the momentum going. Estimates from DesRosiers Automotive Consultants show 161,901 units sold in June – up 12.6 per cent from the same month last year. “The strong

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How many abandon their online cart and why
July 7, 2023 by Adam Malik

A recent survey reported that more than half of consumers will abandon their online shopping carts because delivery options are limited or too expensive. nShift, a delivery management software provider, recommended retailers and web shops ensure they provide a range