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Consumer trends

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DIYers prefer domestics
June 28, 2023 by Adam Malik

Domestic vehicles dominate the share of the do-it-your-self market, a recent report found. Domestic nameplates captured a 75 per cent larger share of the DIY sector last year, reported Lang Marketing, when compared to the do-it-for-me market. “Foreign nameplates are

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U.S. aftermarket satisfaction takes a tumble
June 20, 2023 by Adam Malik

At a time when the automotive aftermarket is churning out unprecedented business, consumers in the U.S. are less satisfied than they used to be with the service they’re getting. The J.D. Power 2023 U.S. Aftermarket Service Index (ASI) found that

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How much the U.S. aftermarket outperformed expectations
June 16, 2023 by Adam Malik

2024 Factbook also highlights the Canadian aftermarket is approaching pre-pandemic level retail sales

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Used values tick up in May
June 16, 2023 by Adam Malik

Used vehicle values moved up last month but are still down overall year-over-year, according to data from Canadian Black Book. Its Used Vehicle Retention Index now sits at 158.8 points, up eight-tenths of a point for May. Compared to the

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How the economy is influencing car buying
June 15, 2023 by Adam Malik

Inflation and other economic factors are influencing the attitudes and actions of car buyers in Canada, according to a survey from Canadian Black Book. Furthermore, higher prices have pushed shoppers to look at more options when buying a vehicle. DesRosiers

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May new car sales signal hope, for now
June 15, 2023 by Adam Malik

Let’s start with the good: New vehicle sales in May far out-paced the last few years and signal a positive move forward for the rest of the year. Now the bad: Sales are still far, far behind pre-pandemic numbers. May

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Vehicle thefts reach new highs
June 13, 2023 by Adam Malik

Insurers lost more than $1 billion dollars in stolen vehicle claims last year as an oversight body warns the situation is at a “critical level.” Équité Association, a not-for-profit national organization that supports the Canadian property and casualty (P&C) insurance

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U.S. average vehicle age hits another new high
June 9, 2023 by Adam Malik

The typical vehicle in the United States is nearing teenager status. The latest analysis from S&P Global Mobility pegs the average age of a U.S. vehicle at 12.5 years. A combination of high new vehicle prices and the lack of

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Just how empty are dealer lots?
June 8, 2023 by Adam Malik

Despite supply chain issue easing, new vehicle dealers are still far off from their typical levels, according to DesRosiers Automotive Consultants. And how severe the problem is depends on where you are in the country. Shortages of new vehicles stemming

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How much a new vehicle now costs
June 6, 2023 by Adam Malik

Canadians in the market for a new vehicle are going to fork over more dough than ever. The average light truck transaction price was $51,700 in 2022, according to data from DesRosiers Automotive Consultants. That’s a jump of $5,000 —

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Are Canadians hitting the brakes on summer road trips?
June 6, 2023 by Adam Malik

Packing up the family car for a summer road trip isn’t in the plans for as many as summer approaches and warmer weather hits, according to a recent survey. In fact, highways across Canada will see significantly less travel than

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Check out the June 2023 issue of Jobber News
June 2, 2023 by Adam Malik

The May/June issue of Jobber News is here and it’s your chance to hear what your customers think.   View this post on Instagram   A post shared by Cars Magazine & Jobber News (@autoserviceworld) In this issue, we feature