Canadian Shop Wins AAIA Award

The Automotive Industries Association (AIA) of Canada would like to congratulate Gustafson’s Auto Clinic Inc. in Athabasca, AB for being the first Canadian shop to win the prestigious “Head of Class” award, presented by AIA’s American counterpart, the Automotive Aftermarket Industry Association.

“We are really honoured to receive this award and feel privileged to have been recognized,” said Stacey Gustafson, who owns the shop with her husband Kevin. “We’ve worked hard over the last few years to change the way we do business and with the help and support of our employees, Bob Greenwood, and the BEST program – it’s really paying off!”

Gustafson’s Auto Clinic Inc. is a member of the Be Car Care Aware program run by AIA and a wonderful example of a service centre committed to excellence. Three and a half years ago, Gustafson’s was introduced to the Automotive Aftermarket e-Learning Centre Ltd.’s Business Evaluation Support & Training (BEST) program by their distributor Automotive Parts Distributors. Since then, the shop has worked to upgrade its staff’s technical, management and customer service skills and continues to do so to the benefit of the business.

“In this industry it is important to continually upgrade ones skills to keep a competitive edge and to provide clients with the quality of service they deserve” said Marc Brazeau, President of AIA Canada. “Gustafson’s has set a great example through their commitment to training and is well deserving of this award.”

Gustafson’s Auto Clinic Inc. will receive its award at the annual AAPEX Conference in Las Vegas, which coincides with Car Safety Month. While in Vegas, Kevin and Stacey will also be attending Canada Night – an annual event hosted by AIA Canada that will take place on the evening of October 30th at the Mirage Hotel and Casino.