https://www.autoserviceworld.com/from-the-magazine-selling-parts-in-the-time-of-inflation/ Reaching Canada's Automotive Aftermarket Industry Wed, 14 Jun 2023 18:16:38 +0000 hourly 1 https://wordpress.org/?v=6.4.2 https://www.autoserviceworld.com/from-the-magazine-selling-parts-in-the-time-of-inflation/#comment-238468 Wed, 14 Jun 2023 18:16:38 +0000 https://www.autoserviceworld.com/?p=1003836885#comment-238468 I understand that no one likes rising prices, but this shouldnt be our biggest challenge. Our business passes costs along. Now more than ever it is important to maintain our margins – as should have been the case all along. The net revenue increase from the costs going up, while maintaining margins, cushions the blow for other shop expenses growing with inflation. I think its important to remember, while we see the costs everyday, most customers see a total number at the bottom of their invoice. A quick “sorry Mr. Jones, but as you can see, the price of your brake job has increased $100 over the last few years, just as everything has skyrocketed”. They instantly know that you are telling it like it is, the entire world is in the same boat. Communication is key.

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