Consumer behaviour around what they expect from their local automotive repair shop has changed. Your shop needs to keep pace, urged an industry expert. Customers are looking for ease of doing business with you online. Ben Johnson, director of product…
Another automaker has adopted the same electric vehicle standard on which Tesla’s vehicles work. Mazda announced an agreement with Tesla to adopt the North American Charging Standard (NACS) for charging ports on the company’s battery electric vehicles launched in North…
The landscape of affordable used vehicles has changed drastically over the last few years, helping the automotive aftermarket. Four years ago, half of used vehicles sold for less than USD$20,000. Now, only one in seven used vehicles are priced that…
Decision to rachet up production could end up stalling EV in the end
After a flurry of activity in 2023, what other deals could be in store for 2024 in the Canadian automotive aftermarket? Canada saw a pair of distributor giants announce their sales in 2023 with LKQ’s acquisition of Uni-Select and O’Reilly…
Electric vehicles are increasing in popularity, and the automotive industry is going through an enormous transformation because of that. Being an auto care business owner or professional, knowledge about what will happen in the future of electric vehicles is crucial.…
Many new technologies are soon going to be heavily penetrating the new vehicle fleet and the aftermarket needs to be prepared to work with and accommodate them as they service vehicles equipped with the technology, urged an industry expert. Todd…
After a disappointing end to 2022, Canadian new vehicle sales in 2023 saw a solid rebound. DesRosiers Automotive Consultants reported sales of 1,664,000 units last year, a 12 per cent increase from the fewer than 1.5 million in 2022. The…
Older shoppers make up most electric vehicle customers. Industry veteran Darryl Croft shares his experiences of working with EV customers, how his company helps buyers find the right fit and what the aftermarket needs to do
As vehicle technology only gets harder to navigate and more training is required, artificial intelligence can help along the way, experts suggested. And if you have lower-skilled technicians in your shop, AI can help make them better, they added. It…
The latest issue of EV World is here and it features insights from one of the industry’s top leaders. Darryl Croft is president of the Electric Vehicle Network. He also owns an OK Tire store in Toronto’s west end. He…
Several regions across Canada saw changes in behaviour when it came to the vehicles consumers wanted. AutoTrader put together a province-by-province review of how car shoppers’ behaviours have changed — or not changed — in 2023 compared to the year…