Commentary Archives - Auto Service World

From the Magazine: It’s your Turn: Taking on the new competition

Adam Malik — Tue, 12 Sep 2023 10:15:02 +0000

We need to showcase why we’re a better choice than the dealers for vehicle service

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From the Magazine: It’s Your Turn: Those personal touches

Adam Malik — Tue, 25 Jul 2023 10:15:38 +0000

It still comes down to relationships as a shop owner

The post From the Magazine: It’s Your Turn: Those personal touches appeared first on Auto Service World.

From the Magazine: Shifting demographic gears

Adam Malik — Thu, 20 Jul 2023 10:20:55 +0000

How to best serve both your Millennial and Baby Boomer clientele

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From the Magazine: Investing in your shop

Adam Malik — Tue, 18 Jul 2023 10:15:27 +0000

Some of the key tools of today’s trade

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From the Magazine: Curb Appeal

Adam Malik — Thu, 13 Jul 2023 10:15:14 +0000

Your storefront tells potential customers all they need to know about your shop

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From the Magazine: Selling parts in the time of inflation

Adam Malik — Wed, 14 Jun 2023 10:15:51 +0000

How can suppliers and distributors help shops struggling with rising part prices

The post From the Magazine: Selling parts in the time of inflation appeared first on Auto Service World.

Check out the June 2023 issue of Jobber News

Adam Malik — Fri, 02 Jun 2023 10:15:34 +0000

The May/June issue of Jobber News is here and it’s your chance to hear what your customers think. View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) In this issue, we feature…

The post Check out the June 2023 issue of Jobber News appeared first on Auto Service World.

Signs of a failing alternator and how to diagnose

Adam Malik — Thu, 01 Jun 2023 10:15:00 +0000

As you know, the alternator plays a big part in the car’s overall performance. That’s why your customers will want to take care of a failing alternator before it leaves them in an unwanted situation. As an automotive service professional,…

The post Signs of a failing alternator and how to diagnose appeared first on Auto Service World.

From the Magazine: Business Management: Navigating the changing retail landscape

Adam Malik — Thu, 18 May 2023 10:20:11 +0000

Here are some tips for small shop owners to navigate through the change

The post From the Magazine: Business Management: Navigating the changing retail landscape appeared first on Auto Service World.

From the Magazine: Coaching: Customer service v.s. customer experience

Adam Malik — Tue, 16 May 2023 10:20:03 +0000

There’s a difference between the two. Here’s what it is…

The post From the Magazine: Coaching: Customer service v.s. customer experience appeared first on Auto Service World.

From the Magazine: Marketing Insights: Raising Your Profile

Adam Malik — Tue, 09 May 2023 10:20:25 +0000

Just as you search for a restaurant, people are looking for an auto service shop. Why you need to be on the biggest platform available

The post From the Magazine: Marketing Insights: Raising Your Profile appeared first on Auto Service World.

From the Magazine: It’s Your Turn: Delusions of Grandeur

Adam Malik — Thu, 04 May 2023 10:20:06 +0000

We are missing the mark on how we should run our shops, writes Rob Nurse

The post From the Magazine: It’s Your Turn: Delusions of Grandeur appeared first on Auto Service World.

CARS mag: ADAS | Delusions of grandeur | Marketing insights

Adam Malik — Thu, 27 Apr 2023 10:20:25 +0000

The March/April issue of CARS magazine has arrived. If you haven’t flipped through the hard copy just yet, here’s a preview of what’s inside. The cover story looks at the big business of ADAS that the aftermarket is missing out…

The post CARS mag: ADAS | Delusions of grandeur | Marketing insights appeared first on Auto Service World.

Analysis: Is there too much infotainment in current vehicles?

Adam Malik — Wed, 05 Apr 2023 10:20:00 +0000

A look at the risks of infotainment systems in vehicles and the demands on shops to ensure proper working order

The post Analysis: Is there too much infotainment in current vehicles? appeared first on Auto Service World.

Analysis: The economic benefits of autonomous transportation

Adam Malik — Fri, 31 Mar 2023 10:20:38 +0000

Automakers with a forward-thinking mindset are offering autonomous driving as more than simply a flashy feature. Instead, the development of autonomous vehicles (AVs) promises to boost mobility, reduce transportation costs, and increase production. Each of these has a possible impact…

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From the Magazine: Workshop equipment: What you need to know

Adam Malik — Thu, 23 Mar 2023 10:20:00 +0000

Having the right equipment in your shop means being safe and more efficient

The post From the Magazine: Workshop equipment: What you need to know appeared first on Auto Service World.

From the Magazine: Column: Surprises galore in 2023

Adam Malik — Fri, 03 Mar 2023 11:20:42 +0000

How do you predict a year like 2023?

The post From the Magazine: Column: Surprises galore in 2023 appeared first on Auto Service World.

Top trends to expect from carmakers in 2023

Adam Malik — Wed, 01 Feb 2023 11:20:36 +0000

This year could be another difficult year for automakers and dealers, according to forecasts. While supply chain disruptions that prevailed in 2021 and 2022 are easing, the situation is not yet expected to return to a pre-COVID state this year.…

The post Top trends to expect from carmakers in 2023 appeared first on Auto Service World.

From the magazine: It’s Your Turn: Keeping stock

Adam Malik — Tue, 24 Jan 2023 11:15:36 +0000

The importance of keeping more common products in your shop, plus other lessons on running your business

The post From the magazine: It’s Your Turn: Keeping stock appeared first on Auto Service World.

From the magazine: Digital diagnosis pays

Adam Malik — Thu, 19 Jan 2023 11:15:41 +0000

You won’t only benefit in a monetary way but also by building needed trust that our industry lacks with the consumer

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From the magazine: Training: Waste of time or a valuable tool?

Adam Malik — Tue, 17 Jan 2023 11:15:02 +0000

There are many options for training and all are viable options for your shop

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Check out the Nov/Dec 2022 issue of CARS

Adam Malik — Thu, 12 Jan 2023 11:15:10 +0000

The last issue of CARS for 2022 arrived in mailboxes just before the end of the year. If you haven’t had a chance to flip through it yet, here’s what you’re missing… View this post on Instagram A…

The post Check out the Nov/Dec 2022 issue of CARS appeared first on Auto Service World.

From the magazine: The 3M’s of marketing

Adam Malik — Thu, 08 Dec 2022 11:15:35 +0000

Tips on finding the right strategy that works for your shop

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From the magazine: Finding your trusted resource

Adam Malik — Tue, 29 Nov 2022 11:15:55 +0000

Your jobber is always in your corner. Take advantage of what they offer

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From the magazine: Keys to success

Adam Malik — Thu, 24 Nov 2022 11:15:02 +0000

The 5 things every independent automotive repair shop needs to know to up performance

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From the magazine: Can dynamic pricing work for the aftermarket?

Adam Malik — Wed, 09 Nov 2022 11:20:27 +0000

Examining the good, the bad and the ugly of this strategy

The post From the magazine: Can dynamic pricing work for the aftermarket? appeared first on Auto Service World.

Profitability of fleet partnerships

Adam Malik — Thu, 06 Oct 2022 10:20:17 +0000

Working closely with fleets to help strengthen their maintenance processes can be lucrative for shops

The post Profitability of fleet partnerships appeared first on Auto Service World.

Column: Dropping bad habits

Adam Malik — Thu, 15 Sep 2022 10:15:48 +0000

Modern shops need to embrace training methods that meet the needs of today’s apprentices, writes Greg Aguilera in the most recent issue of CARS.

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Editorial: They want it now

Adam Malik — Fri, 02 Sep 2022 10:15:40 +0000

Listening to various aftermarket leaders describe customer behaviours they’re seeing these days can easily make one reminiscent of the movie Willy Wonka & The Chocolate Factory. It’s of course based on the classic book Charlie and the Chocolate Factory. In…

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Column: The EV threat to aftermarket: hype or reality?

Adam Malik — Fri, 26 Aug 2022 10:20:44 +0000

Get ready for electric vehicles, but ditch the hysteria, writes columnist Kumar Saha in the July issue of Jobber News

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