Locking the door Volvo Cars announced a move in late June that, whether done intentionally or not, will make it harder for independent automotive service pro →
By The Numbers: Battery Facts 75%
Percentage of owners of vehicles newer than two years who get all the recommended maintenance. When the vehicle is between 2 and →
Standardizing ADAS terminology By Allan Haberman If you think advanced driver assistance systems (ADAS) are brand new on the automotive scene, you might be →
Staying safe Pandemic-related restrictions have loosened and vaccination rates are increasing. But COVID case numbers are increasing as experts confirm w →
Off the Shelf: Keep them coming back By Susan Hitchon There’s no question that loyal clients are highly coveted in any industry. Under stable or normal ma →
Confidentiality in the workplace By Jeff Mowatt Have you ever had a potential customer who seemed nervous and reserved, rather than excited about doing →
From the Magazine: Investing in your shop As shops require more sophisticated tools these days, it’s important to understand the cost of investing, the when, the what to invest in →
Eye Spy: The hungover O2 sensor Doug Gritner of Alexis Creek, B.C., was asked to discover the cause of a check-engine light on this 2002 Pontiac Grand Am. The probl →