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Covid-19 Hub
AIA survey reveals depth of coronavirus impact
May 14, 2020 by Allan JanssenThe vast majority of aftermarket businesses in Canada have suffered business disruption as a result of the coronavirus pandemic, according to a survey conducted by the Automotive Industries Association of Canada. Fully 94% of respondents to the survey reported some…
Collapse in kilometres driven a worry for the aftermarket: DesRosiers
May 14, 2020 by Allan JanssenThe significant drop in kilometres driven is among the biggest concerns for the Canadian aftermarket, say analysts at DesRosiers Automotive Consultants (DAC). In their most recent report on the impact of the current public health emergency on the automotive industry,…
Commentary: Our badge of honour
May 13, 2020 by Auto Service WorldWe’re fortunate to be in an industry that was not only open during the worst of the crisis … it was essential.
Consumer behaviour study holds hopeful promise for aftermarket
May 12, 2020 by Allan JanssenIf the sale of auto parts and service during the Great Recession of 2009 is any predictor of what will happen during the current market downturn, independent shops should expect to fare better than dealerships. According to a new report…
ASW Conversations: Tracy Carnahan on the shifting definition of trust
May 11, 2020 by Allan JanssenTracy Carnahan and her husband Gord are the owners of OK Tire Park Street in Regina, Saskatchewan. Like every shop in the country, they’ve had to radically redesign their entire process from client intake, to shop procedures, to transaction completion.…
Lordco steps up to feed hungry truckers
May 6, 2020 by Allan JanssenLordco Auto Parts has partnered with Meals for Truckers to offer food and facility services to beleaguered truck drivers across British Columbia. The Maple Ridge, B.C.-based company is supporting the B.C. Truckers Association’s initiative to help long-haul truckers during the…
TIA creates coronavirus resources page
May 6, 2020 by Allan JanssenThe Tire Industry Association (TIA) has added a coronavirus, COVID-19, resources page to the association’s website for use by the automotive aftermarket as it navigates the impact of the health pandemic. “TIA created this resources page in response to the…
ASW Conversations: Susan Hitchon on making connections
May 4, 2020 by Allan JanssenAuto Service World · 007 Susan Hitchon on making connections during a pandemic Today we speak with Susan Hitchon, a business coach and licensee of the Automotive Aftermarket E-Learning Center in Ontario. As a business coach with some 25 years…
Tell us your pandemic stories!
May 4, 2020 by Allan JanssenBy now, we’ve all had experiences with customers who were either hyper-aware of the threat of Covid-19 or who just didn’t get it all! Tell us what’s going on, as you deal with people in these exceptional times. Have you…
MACS petitions for cabin cleaning guidelines
May 1, 2020 by Allan JanssenThe Mobile Air Conditioning Society (MACS) Worldwide says technicians need some guidance from a health authority regarding sanitizing vehicles. MACS has called on the United States Environmental Protection Agency (EPA), the Center for Disease Control, and the Occupational Safety and…
Should removing winter tires be a priority during a pandemic?
May 1, 2020 by Allan JanssenBy Greg Meckbach, Canadian Underwriter As summer approaches in the midst of the COVID-19 pandemic, a key question is whether motorists with winter tires are getting their seasonal tire changes. Keeping winter tires on during the summer increases the risk…
Vehicle sales recovery likely won’t come until 2021: DesRosiers
April 29, 2020 by Allan JanssenRecovery from the impacts of Covid-19 on auto sales in Canada likely won’t come until 2021, according to a new report from DesRosiers Automotive Consultants. In the first of what is anticipated to be a series of updates, DesRosiers examined…