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Ontario aftermarket pros gather to learn about EVs
June 23, 2022 by Adam Malik

Demand for electrification, especially in fleets, is growing. So the Automotive Aftermarket Retailers of Ontario gathered shop and other aftermarket leaders together to learn more about the area and how to support customers. The day featured speakers from charging equipment

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Why this expert doesn’t think gas prices will change driving habits
June 3, 2022 by Adam Malik

With gas prices sitting around record highs across the country, it’s natural to think that people will opt to park their cars, right? No, says an industry analyst. In fact, Niel Hiscox, president of Universus Media Group Inc., doesn’t think

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Hamilton Discount Auto Parts celebrates 20 years
May 20, 2022 by Adam Malik

The jobber’s annual tradeshow returned with vendors and customers helping to celebrate the milestone

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ASW Conversations: SEMA isn’t letting a crisis go to waste
April 26, 2022 by Adam Malik

Auto Service World – ASW Conversations: SEMA isn’t letting a crisis go to waste There’s a saying to never let a good crisis go to waste and the Specialty Equipment Market Association (SEMA) is taking that to heart when planning

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Why communication is key to building customer trust
April 19, 2022 by Adam Malik

Always stay in touch with your customers, an automotive aftermarket trainer urged shop owners. Bryan Stasch, vice president of product and content development at the Automotive Training Institute, is a big believer in the ’10 and 2’ rule. Not the

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How to keep the human touch in your shop
April 14, 2022 by Adam Malik

In an age where more and more is being done digitally, don’t forget about the human touch, a shop coach advised during a recent conference. What makes the human touch even more important is, as we emerge out of the

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ASW Conversations: The Return of Tradeshows
April 12, 2022 by Adam Malik

Auto Service World — ASW Conversations: The Return of Tradeshows The first major live tradeshow in Canada took place in Vancouver last week. Lordco Auto Parts welcomed back customers, suppliers and guests to the PNE Coliseum and Agridome. It was

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Lordco tradeshow marks return
April 8, 2022 by Adam Malik

It felt so good to be back. That was the consensus among attendees at Lordco’s 32nd Annual Tradeshow this week. It was the first live and in-person event held in the Canadian automotive aftermarket in more than two years. For

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Why you should expect more M&A activity
April 1, 2022 by Adam Malik

There’s plenty of money on the sidelines and everyone from banks to private equity firms don’t want to sit on it. So some of that money could be used to fund acquisitions, suggested an expert. Furthermore, interest rates are low

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Why we’re probably saying bye to lean manufacturing
March 30, 2022 by Adam Malik

Cost-saving measures like lean manufacturing are dead, according to a leading expert. Lean manufacturing, which is also referred to as just-in-time manufacturing or just-in-time production, has long been a popular production method for manufacturers. It not only reduces time in

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ACC conference returns this summer
March 30, 2022 by Adam Malik

The Automotive Communications Council will gather again in person at its 2022 Annual Conference in August. Marketing and communications from across the industry will be in Savannah, Georgia, from August 9-11. Passes to the conference are available now at $550

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Financial distress expected for some suppliers
March 25, 2022 by Adam Malik

Some suppliers in the automotive industry are in financial distress moving forward this year, an industry expert warned. Despite increasing revenues and proclamations of it being a period of “boom” for the automotive aftermarket, notably jobber stores and repair shops,