SERVICE NOTES By Allan Janssen For those out there who are curious about how a magazine like this gets made, it starts with coffee. A lot of it, close at hand, and strong. Then there is rumination. Thoughts, like coffee, must…
Camps that are sometimes seen as being in opposition to one another should, in fact, be working together.
The title of ‘Shop of the Year’ is not simply a merit badge for long-time service.
By Allan Janssen It’s hard to know how some of the earliest members of the Automotive Industries Association of Canada (AIA) would have reacted to news that repair shops are now welcome to participate in a new program designed exclusively…
The current tech shortage is a human resource crisis that threatens to cripple our industry. We need meetings like this.
Stakeholders at every level have a role to play in the growth, prosperity, and future of the industry.
By Adam Malik A bright future awaits the automotive aftermarket – provided the industry can seize the opportunities. A common problem is the lack of young talent. Jobbers can’t find reliable people to work in their stores, shops can’t find…
Is your business model the old-and-dying kind? Or is it new and vibrant?
By Allan Janssen The list of challenges facing the automotive aftermarket is long and familiar. It starts with rapidly advancing technology and a shortfall in skilled labour. For owners and managers of repair shop owners, those are the first two…
Let’s create a panel of engaged jobbers to improve communication with automotive service providers, and solve some industry problems.
Your customers don’t need a new Johnson Rod. They need a better preventive maintenance strategy!