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Auto Repair & Service

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New car sales accelerate in November
December 20, 2023 by Adam Malik

The streak of higher new vehicle sales continued last month — and at a higher pace than we’ve seen all year. DesRosiers Automotive Consultants reported sales of more than 138,000 units in November, up 21 per cent from the same…

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How much money is being lost due to labour shortage
December 20, 2023 by Adam Malik

Small businesses in Canada missed over $38 billion in revenue opportunities last year because they had to turn down or postpone contracts or sales due to labour shortages. This is the finding of a new report by the Canadian Federation…

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Vast-Auto being acquired by O’Reilly
December 19, 2023 by Adam Malik

Another Canadian automotive aftermarket distributor has been sold to an American company. O’Reilly Automotive, based in Springfield, Missouri, announced yesterday that it had acquired Montreal’s Groupe Del Vasto, which operates as Vast-Auto Distribution. O’Reilly agreed to a stock purchase agreement…

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Specialists, dealers taking traditional shop market share
December 19, 2023 by Adam Malik

Standalone service stations and garages are losing do-it-for-me business at a rapid pace, a recent report warned. Dealers, repair specialists and foreign specialists are scooping up their business amid a stronger push for customers as consumer preferences change. “Light vehicle…

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How a loaner can boost your business
December 19, 2023 by Adam Malik

A loaner vehicle and building the cost of having one into your shop’s pricing structure can become a profitable strategy, according to a former shop owner. Fred Hules, who sold his shop and now is an industry coach with the…

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Wakefield appoints new regional manager
December 18, 2023 by Adam Malik

Wakefield Canada announced Jeoffrey Boutet as its new regional sales manager for Eastern Canada. In the role, Boutet will oversee the company’s sales team in Quebec and Atlantic provinces. With more than 10 years of strong sales performance in his roles…

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Dayco expands core product line
December 18, 2023 by Adam Malik

Dayco is introducing 140 part numbers in the coming months and making a strategic effort to have specific top-selling parts guaranteed in stock. The ‘Top Movers’ project will ensure that Dayco’s top high-volume part numbers are always in stock for…

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Hofmann adds new wheel balancer
December 18, 2023 by Adam Malik

The new Hofmann Armored Series 2400P wheel balancer has been introduced. It features an ergonomic design and a compact framework that ensures maximum capability without occupying excessive space. The high-resolution touchscreen display and intuitive interface help users navigate the balancer.…

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EnerSys adds new automotive auxiliary power option
December 18, 2023 by Adam Malik

EnerSys is now offering customers the first-ever Thin Plate Pure Lead (TPPL) Absorbed Glass Mat (AGM) power solution for automotive auxiliary applications with the Odyssey ODS-AGM14 battery. “This is a market where customer demand is high but dependable options are scarce,”…

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New Bluetooth TPMS from Dill
December 18, 2023 by Adam Malik

Dill recently debuted its new Bluetooth Aftermarket Tire Pressure Monitoring System. It’s a retrofit TPMS system made using OE components. The system uses sensors that mount inside the tire for the safest and most accurate way to measure tire pressure…

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Enhanced Media: More insights from the 2023 Shop of the Year
December 18, 2023 by Auto Service World Staff

Thanks for checking out the Enhanced Media portion of the CARS December 2023 issue. We’re bringing you more from Mike Howard, manager of garage operations at Art Turney’s Garage, the winner of the 2023 Shop of the Year. He chatted…

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Customer service trends the aftermarket needs to know about
December 15, 2023 by Adam Malik

The automotive aftermarket needs to build a better customer service experience. It needs to be more of a customer-centric process, according to an industry expert. One, a customer should be able to do business with you whenever, wherever and however…