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Topic
Customer Relations
News Association NewsAuto Repair & ServiceBusiness ManagementCustomer RelationsSupplier News & Announcements Auto Care Association names Bill Hanvey as president and CEO
October 30, 2015 by
CARS Magazine
The Auto Care Association Board of Directors has appointed Bill Hanvey as president and chief executive officer. Hanvey will succeed Kathleen Schmatz, who is retiring at the end of the year after leading the association for 14 years. Hanvey will…
News Auto Repair & ServiceBusiness ManagementCustomer RelationsMilestones & Awards Lexus tops J.D. Power customer service survey
September 19, 2015 by
Allan Janssen
Independent repair shops beat most dealerships in Canadian customer satisfaction survey, but still fail to live up to expectations.
News Association NewsBusiness ManagementCustomer Relations Eastern Auto Parts Warehouse names Mike Odell as president
September 17, 2015 by
CARS Magazine
Mike Odell has joined Eastern Warehouse Distributors, Inc., (dba Eastern Auto Parts Warehouse), as president and chief operating officer. Eastern Auto Parts Warehouse is a privately owned, wholesale automotive parts distributor to professional installers in Pennsylvania, New Jersey and Delaware.…
News Association NewsBusiness ManagementCustomer Relations Denso Products and Services Americas, Inc. names new president
September 17, 2015 by
CARS Magazine
Denso Corp. has named Haruhiko “Hal” Kato president of Denso Products and Services Americas, Inc. (DPAM), the aftermarket sales, manufacturing and distribution arm of the global automotive supplier. Kato succeeds Yoshihiko Yamada, who retired after 38 years with the corporation.…