.png)
Topic
Business Management
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Where retail leaders see room for improvement
November 10, 2023 by
Adam Malik
Leaders of retail outlets see customer interaction as a major deficiency among their staff. However, a report noted outdated training methods as a key issue. A new report from frontline training platform eduMe found that 83 per cent of leaders…
News Auto Repair & ServiceBusiness ManagementIndustry TrendsJobbers & WDsSupplier News & Announcements Why these pros don’t like flat rate pay
November 9, 2023 by
Adam Malik
Picture this scenario: A shop has a pair of technicians. One is constantly reading up on new vehicle technology, they’re taking in training and embracing all that is coming. The other is the opposite. They come in, do their work…
News Auto Repair & ServiceBusiness ManagementFrom The MagazineJobbers & WDsService Advisor and SellingSupplier News & AnnouncementsTraining & Apprenticeship From the Magazine: The 2023 Training Report
November 9, 2023 by
Adam Malik
Whether you’re managing the shop, the front counter or inside the bay, experts from across the industry weigh in on what shop owners, service advisors and technicians need to know to stay on top of their game
News Auto Repair & ServiceBusiness ManagementConsumer trendsFrom The MagazineIndustry Trends Get top training tips in the latest issue of CARS
November 7, 2023 by
Adam Malik
Check out the latest issue of CARS magazine for a whole collection of training insights. View this post on Instagram A post shared by Cars Magazine & Jobber News (@autoserviceworld) The cover feature takes a dive into key…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements A fraud tale: Credit card scams
November 2, 2023 by
Adam Malik
Automotive repair shops should never accept a credit card unless the person taking the payment can physically see the card, an accountant who works with shops urged. Otherwise, the card owner can dispute the claim — and will often win.…
News Auto Repair & ServiceBusiness ManagementIndustry TrendsJobbers & WDsSupplier News & Announcements Key advice from these industry leaders
November 1, 2023 by
Adam Malik
When Bill Long, Larry Pavey and John Washbish are offering you advice, it’s a good idea to listen. The three automotive aftermarket veterans took part in a webinar where, apart from sharing some good stories, gave their thoughts on where…
News Auto Repair & ServiceBusiness ManagementIndustry TrendsJobbers & WDsSupplier News & Announcements How EVs could affect your labour rate
October 26, 2023 by
Adam Malik
Think about the amount of labour that goes into working on an internal combustion engine. If you’re not already capturing the value of that labour in your current labour rate, you may be in for some hurt when electric vehicles…
News Auto Repair & ServiceBusiness ManagementIndustry TrendsJobbers & WDsSupplier News & Announcements What to remember as you manage change
October 25, 2023 by
Adam Malik
It would probably be accurate to describe changes happening and coming to the automotive aftermarket as “seismic” given the advances in vehicle technology and increased number of hybrid and electric vehicles. So recent advice from leaders to handle seismic change…
News Auto Repair & ServiceBusiness Management Borrowing costs biggest challenge for businesses
October 25, 2023 by
Adam Malik
More than half of small businesses are struggling with borrowing costs, causing the biggest difficulties in running their operations, according to the Canadian Federation of Independent Business (CFIB) Business Barometer. The historical average has been about 22 per cent of…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsMergers and AcquisitionsSupplier News & Announcements Key acquisitions considerations
October 24, 2023 by
Adam Malik
Shop owners looking to grow need to do their homework. A pair of coaches offered some expertise on what to think about during the process at a recent training event. They need to figure out what kind of shop they…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Employer medical costs set to jump
October 20, 2023 by
Adam Malik
Canadian employers can expect medical costs to increase 5 per cent next year, according to a new report, though the number is a slowdown from this year. Professional services firm Aon, which provides various kinds of insurance needs to businesses,…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Are you taking this big risk seriously?
October 19, 2023 by
Adam Malik
Cybercrime in Canada is on a huge rise, threatening businesses of all sizes but small ones in particular. And if customers don’t see you taking the threat seriously enough, they will go elsewhere. A report from MasterCard found a 600…