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Topic
Business Management
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Top lessons these execs have learned
October 18, 2023 by
Adam Malik
Resiliency, a sense of purpose and the importance of people were three takeaways automotive aftermarket executives noted as lessons learned coming out of post-pandemic times. Speaking at this year’s MEMA Aftermarket Suppliers Vision Conference, three executives taking part in a…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Your tech made a serious mistake. What’s your reaction?
October 17, 2023 by
Adam Malik
Your best technician forgot to put oil in a vehicle they were working on. That car’s engine blew just after it left the shop. How do you react? Rick White, founder and president of 180Biz, knows what he would want…
News Auto Repair & ServiceBusiness ManagementConsumer trendsJobbers & WDsService Advisor and SellingSupplier News & Announcements Analysis: Trust: A crucial piece in auto care
October 12, 2023 by
Devin Partida
Consumers continue to distrust their auto care shops. How you can turn things around…
News Auto Repair & ServiceBusiness ManagementFrom The MagazineIndustry TrendsJobbers & WDsSupplier News & Announcements Latest Jobber News tackles important subject
October 6, 2023 by
Adam Malik
The September 2023 issue of Jobber News should have hit your mailbox. Here’s a recap of what’s inside… The cover feature explores mental health and the automotive aftermarket. It’s a topic that isn’t talked about enough but needs to be…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsService Advisor and SellingSupplier News & Announcements Try these conversation starters with customers
October 5, 2023 by
Adam Malik
There’s the old adage that you never want to bring up politics or religion with customers. That extends to service advisors when trying to build relationships with clients. So what should you talk about? Coaches advised to look for any…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements Still using cheques? Why you need to stop
October 3, 2023 by
Adam Malik
Here are some tips when it comes to payment options to avoid potential instances of fraud and wasted money
News Auto Repair & ServiceBusiness ManagementJobbers & WDsMilestones & AwardsSupplier News & Announcements It’s 35 years for Advantage Parts Solutions
October 2, 2023 by
Adam Malik
Advantage Parts Solutions marked 35 years in business. The company was founded in 1988 in British Columbia by Bob Kirstiuk and Tim Scharnberg, growing into a global organization, specializing in optimizing the OE parts supply chain. “Reflecting on our 35…
News Auto Repair & ServiceBusiness ManagementIndustry TrendsJobbers & WDsSupplier News & Announcements What roles will older techs play as new tech emerges?
September 28, 2023 by
Adam Malik
The automotive aftermarket is really on two different doorsteps that are prepared to change the way this industry operates. On one hand, there’s the aging workforce that’s preparing to retire. On the other, a wave of technologically advanced vehicles are…
News Auto Repair & ServiceBusiness ManagementJobbers & WDsPodcastSupplier News & Announcements ASW Conversations: Want to retire? What to do with your shop
September 26, 2023 by
Adam Malik
It’s no secret that most automotive repair shop owners are closer to retirement age than not. Eventually, you’re going to want to exit. But how do you do it and do it well? Owning a repair shop alone isn’t easy,…
News Auto Repair & ServiceBusiness ManagementFrom The MagazineJobbers & WDsSupplier News & Announcements From the Magazine: Investing in staff
September 21, 2023 by
Greg Aguilera
A look at the other kinds of tools today’s trade needs
News Auto Repair & ServiceBusiness ManagementFrom The MagazineJobbers & WDsSupplier News & Announcements From the Magazine: Debunking the myth of price quoting
September 19, 2023 by
Alan Beech
A customer calls and wants a quote. Here’s how you really should respond
News Auto Repair & ServiceBusiness ManagementJobbers & WDsSupplier News & Announcements The emotional component of being a shop owner
September 14, 2023 by
Adam Malik
If you’re looking for someone within your ranks to take over your business, you need to place a lot of weight on their emotional competencies, advised a coach. In fact, the best shop owner may be someone who’s never even…