While many aren’t responding to recalls, there’s also plenty of business the aftermarket could be taking advantage of
As vehicle technology has upgraded, so too have the skills, tools and equipment needed for proper repairs in this important area
From productivity to efficiency to salary, here’s how dealers performed last year.
After a string of seven months of optimism, small businesses in Canada are pulling back their outlook for the next 12 months. The latest Canadian Federation of Independent Business (CFIB) Business Barometer dropped 2.1 points. Retail posted the biggest decrease…
Panellists of a recent automotive aftermarket conference agreed that they believe the most in-person and face-to-face engagement but it’s finding the right balance with employee preferences that is tricky. As many industries continue to grapple with implementing remote work and…
If production is low in your auto repair shop, you’re losing out on time that could be spent making you money. A shop coach recently offered some advice on tackling the root causes of low productivity. Take waiting for parts,…
The amount of social and economic disruption over the last few years has changed the priorities of all generations in the workforce, said a new report that offers tips on providing staff with what they need. The report, Examining the…
While there are hard, technical skills technicians of today and tomorrow will need as vehicle technology advances, soft skills will also be important, attendees of a recent automotive event heard. What Pierre-Hugues Comiré, regional field technical manager at Hyundai Canada…
How to best serve both your Millennial and Baby Boomer clientele
Some of the key tools of today’s trade
Your storefront tells potential customers all they need to know about your shop
Jobbers are raising concerns about the lack of quality parts being put on consumer vehicles